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2004 - 2005 Annual Report

Our annual report has a wide range of audiences, and readers will use it in different ways, for different purposes. While our main target audience is parliamentarians, the report will also be useful for peak health professional and consumer bodies, current and potential employees and consultants, representatives of the media, and interested health consumers.

What’s in the annual report?

PART 01 contains a letter from the Chairman of the Board of the HIC, a review of the year by the Managing Director and the compliance index.

PART 02 introduces you to the HIC and outlines our organisational structure, our relationship to other agencies and our funding arrangements. This section also contains information about the Department of Human Services and the establishment of Medicare Australia, as well as the year in summary.

PART 03 explains the internal and external scrutiny we have been under and gives details of our management and accountability practices in relation to governance, customers and staff.

PART 04 explains how the HIC managed its key programs during the year, such as Medicare, the Pharmaceutical Benefits Scheme, the Australian Organ Donor Register and the Australian Childhood Immunisation Register. This section also gives details about other health payments and activities, how we go about ensuring compliance, our report on medical indemnity and our Information Technology infrastructure and eBusiness programs.

PART 05 contains our financial statements, audited by the Australian National Audit Office.

PART 06 includes all the appendices, which expand on a range of topics covered in the body of the report. This section includes statutory reports covering our role and functions, judicial decisions and reviews, secrecy and privacy provisions, and occupational health and safety measures. Other appendices cover freedom of information requests, our staffing overview, consultancy services, our service charter report, call centre statistics and details about how to contact us.

View the annual report

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Last updated: 18 March, 2010