How to request your personal information

Accessing your information

You have rights to access your own information under the:

Medicare and Pharmaceutical Benefits Scheme (PBS) claims information

You can request your Medicare and PBS information by:

completing one or more of the forms below, or
writing to Medicare Australia, providing the same information as required on the relevant form

Completed requests for residents of QLD, TAS, WA, SA, and NT should be sent to:

Information Release
GPO Box 9822
BRISBANE QLD 4001
Fax: 07 3004 5282

Completed requests for residents of NSW, ACT and VIC should be sent to:

Information Release
GPO Box 9822
SYDNEY NSW 2001
Fax: 02 9895 3285

Note: Medicare and PBS claims information is available for the past five years.

To request Medicare or PBS information for an individual or a family:

Note: all family members aged 14 years and over must sign the application form.

To authorise Medicare Australia to release personal Medicare or PBS information to a third party, for example to an insurance company:

Note: Medicare and PBS information is more readily available for the past five years.

Information release fact sheets

The following fact sheets provide more information about common requests received by Medicare Australia’s information release teams.

Access to other information held by Medicare Australia

If you require access to your personal information collected under other programs administered by Medicare Australia, for example, the Australian Organ Donor Register, view our contact details.

Requests for information under the Freedom of Information Act 1982

You can request access to information held by Medicare Australia under the Freedom of Information Act 1982 (FOI Act). The FOI Act gives members of the public certain rights to access official documents held by Commonwealth Government agencies.

Note: requests for your own personal Medicare and/or PBS claims information can be obtained outside of the FOI Act.

For details on how to request information under the FOI Act.

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Last updated: 12 February, 2010