Service charter
Our Service Delivery Strategy statement
“Delivering great service to all Australians”
“We listen when you tell us what you really want from Medicare Australia. Every staff member takes pride in providing friendly, timely and accurate service, protecting your privacy and making your experience as easy as possible. Our promise is that we will deliver great service to all Australians.”
Catherine Argall
CEO
June 2006
Our promises to you
- Our promises to you - Service Charter brochure [PDF, 515Kb]
- Our promises to you - Service Charter brochure text [RTF, 33Kb]
How we measure our performance
How you can give us feedback
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Last updated: 18 February, 2009